Solutions for Telecom Providers

Lifeline Forms Processing

Lifeline Forms Processing

Century’s Forms Processing Services for Lifeline can reduce the cost and time of processing affidavits for B/OSS and FCC/USAC reporting.

Is your company losing valuable time scanning, indexing and manually attaching affidavits to your Telecom System? Are you struggling with duplicates, USAC charge-backs and missing or unreadable information from agents and subscribers?

By using Century’s Lifeline Forms Processing services, you will be able to relieve those headaches and know that your forms will be captured, indexed and routed correctly – regardless of their format. Century offers multiple services, available individually or bundled, to handle your Lifeline forms processing needs.

Telecom Services Offered

  • Forms Design
  • Managed Print and Mail Services for Activations and Yearly Recertification Forms
  • LockBox Processing of Recertifications and Referral Forms
  • Processing of Sign-Up/Activation Affidavits
  • Address Checking and Identity Verification of Applicants
  • CenCloud Backup and Controlled Internal/USAC Audit Access of Affidavits
  • Integration with B/OSS services (BeQuick, H20, etc.)


  • Automatic affidavit attachment to B/OSS account ensures accurate Form 497s
  • Reduction in labor intensive paper handling gives associates more time to spend with customers
  • Elimination of “orphaned” affidavits by linking all forms with barcodes
  • Reporting of real-time B/OSS data transmissions, account setup/update and subscriber statistics
  • Address checking and identity verification services help reduce fraudulent applications
  • All affidavits are safely stored in a central electronic repository which also provides a backup of your information